General Provisions
1.1 An Online Certificate (hereinafter referred to as the “Certificate”) is a registered document issued by BullStream („БУЛ СТРИМ“ ЕООД) that grants its holder the right to receive a discount on the company’s digital services in the amount specified in the Certificate when entering into a contract for service provision.
1.2 The Certificate shall include:
Name of the certificate holder;
Certificate’s nominal value (monetary amount in euros);
Certificate validity period (one year from the date of purchase).
1.3 The Certificate is registered and may only be used by the person (or the company they represent) indicated in the Certificate. Transferring the right to use the Certificate to other persons is not permitted.
1.4 The Certificate is valid for BullStream services listed on the official website and other company channels.
1.5 The value of the Certificate is applied as a discount on the company’s services upon contract formation and is fully accounted for in the service cost calculation. The Certificate amount cannot be divided.
Procedure for Using the Certificates
2.1 The Certificate must be presented by the owner during a personal (online) meeting with a BullStream representative to formalize a contract for service provision.
2.2 The certificate holder is entitled to choose any digital service of the company within the Certificate denomination, which will be applied as a discount.
2.3 The Certificate cannot be used for partial payment of a service or for payment of additional services not included in the main contract.
2.4 If the cost of the selected service exceeds the Certificate’s face value, the owner is responsible for paying the difference between the Certificate’s face value and the service cost.
2.5 If the face value of the Certificate exceeds the service cost, the remaining balance is non-refundable and cannot be reused.
2.6 Once the Certificate has been used to conclude a service contract, it is canceled and cannot be reused.
2.7 The Certificate is non-exchangeable for cash or a cash equivalent.
2.8 The cost of a lost or unused Certificate is not compensated.
2.9 In cases of doubt regarding the Certificate’s authenticity, the company reserves the right to refuse its acceptance.
2.10 Upon Certificate expiration (one year from the purchase date), the owner forfeits the right to receive the discount, and the value is non-refundable.
2.11 No additional discounts are provided when using the Certificate.
2.12 The use of multiple Certificates for a single purchase is allowed, provided the total service cost does not exceed the combined denominations of all Certificates.
2.13 BullStream reserves the right to change the Certificate usage rules by notifying holders through the official company website.
2.14 The Certificate is not a security, means of payment, or merchandise, and may only be used to receive a discount on BullStream's services during a personal (online) meeting.
2.15 Minimum contract period for using the certificate is 3 months.